Privacy policy

Last updated: October 9, 2026

1. Who is responsible for your information

This policy explains how DOVIAR handles personal information when you use doviar-us.com, buy a product or contact our team.

DOVIAR is owned by [COMPANY LEGAL NAME].

Legal seller / data controller: [COMPANY LEGAL NAME]
Business address: [REGISTERED ADDRESS]
Privacy contact: support@doviar.com
Support phone: [SUPPORT PHONE]

2. Information we collect

Depending on your use of the store, we receive your name, email, phone number, billing and delivery addresses, account details, order history, payment status, support messages and marketing choices. Payment providers process payment details through the options shown at checkout. Technical information may include your IP address, device and browser information, pages visited and cookie preferences.

Intimate purchase information deserves care. We do not need intimate photographs, details about your sex life or health records to answer ordinary product or order questions. Do not send these, full card numbers or passwords to support.

3. How we use information

• To process payments, fulfill orders, arrange delivery and provide customer support.
• To operate your customer account.
• To maintain the store, detect fraud and protect transactions.
• To meet accounting, tax and other legal obligations.
• To send requested marketing and understand store use where your choices and applicable law permit it.

Where EU or UK law applies, our legal bases include performing your contract, complying with legal duties, proportionate legitimate interests in store security and responding to inquiries, and consent where required for optional marketing or tracking. You may withdraw consent without affecting earlier lawful processing.

4. Who receives information

Shopify hosts our store. Shopify, payment providers, fulfillment and delivery services, support and communications providers receive information needed for their roles. We may also disclose information to professional advisers or authorities where necessary to meet legal obligations, address fraud or protect lawful rights. We do not authorize service providers to use information for unrelated purposes merely because they help fulfill an order.

Shopify may process information for its own services under its consumer privacy policy. Its privacy controls provide additional information and choices.

5. Cookies and your marketing choices

Essential technologies support functions such as the cart, checkout, account access and security. Optional analytics, advertising and functional technologies may be used subject to applicable consent requirements and your preferences. Use the store's available privacy controls and your browser settings to manage cookies. Blocking essential cookies can prevent some store functions from working.

You may unsubscribe from marketing emails using the unsubscribe link or by emailing support@doviar.com. Necessary order and legal notices may still be sent. Where applicable, you may opt out of the sale or sharing of personal information or targeted advertising by using an available privacy control or contacting us. We handle applicable recognized opt-out requests and browser signals as required by law.

6. Retention and international transfers

We retain information for as long as needed for its stated purpose, customer requests, disputes and applicable recordkeeping obligations. The period depends on the type of record and the relevant legal requirements. Contact us for details about a particular record.

Shopify and other providers may process information outside your country. Where required, transfers rely on appropriate safeguards, such as an adequacy decision or approved contractual protections. You may contact us for information about the safeguards relevant to your information.

7. Security

We use reasonable organizational and technical measures appropriate to the information handled. No online system is completely secure. Keep account credentials confidential and contact us if you believe your account has been accessed without permission.

8. Your privacy rights

Depending on your location, you may request access, correction, deletion or a portable copy of your information; restrict or object to processing; withdraw consent; or exercise applicable sale, sharing and targeted-advertising opt-outs. These rights have legal conditions and exceptions. We may need to verify your identity or an authorized agent's authority.

Send requests to support@doviar.com. We respond within applicable legal time limits and do not discriminate against people for exercising privacy rights. Where available, you may appeal a decision by replying to our response. You may also complain to your local data-protection authority.

9. Adults only

DOVIAR is for adults aged 18 and over. If you believe a minor has provided personal information, contact us so we can review and address it.

10. Policy updates

We may update this notice when our services or obligations change. The date above identifies this version. We provide additional notice where required.